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Will you be ready for the new KLOEs?

 

With the new CQC KLOEs inspection framework currently timetabled to start from November 2017 for across the services they audit. Will your care organisation have checked these out and be ready with a strategy to meet your inspection?

The new KLOEs, that is the Key Lines of Enquiries, published by CQC last month, include a timetable for applying the new framework to the sectors audited by them. The CQC have clearly identified the large number of changes for the new 5 KLOEs. The new KLOEs form part of the current consultation process on improving quality standards for the care and NHS services the CQC audit.

Are you ready to create a strategy for the new KLOEs?

To create a strategy you need to identify the future vision and intent of an organisation for change or to solve a problem.  The change factor in this instance is the new KLOEs.  There are 5 key areas and as a leadership in care specialist the ‘well-led’ criteria attracts us to one area, that is the need to lead the strategic plan.

Although the ‘well-led’ criteria is not new, the reference to strategic planning is a key part of that standard. Your managers recently trained to level 5 or degree level in care leadership may have some strategic planning skills. But that level of training has not always included an understanding of strategic planning and your established managers could now be challenged.

Also its important to note that if there are 5 areas with key changes who will lead on all these new criteria. Will it be a leadership team or an appointed lead on each one or all the strategies?

Leadership development for strategic planning

With senior care management development for strategic planning skills now higher on the list of an organisation’s priorities here’s a few current leadership development opportunities:

Firstly, check out the regional funding available for business growth development in your area.  Also look at one to one coaching available from a leadership and business coach to gain strategic planning skills very quickly and limit your manager’s off the job time. See our blog on executing a Strategic Plan.

For an introduction to planning your strategy for the new KLOEs register to attend a free webinar on 30 August 2017 hosted by AJ Recruitment and turro Ltd. Gill Bailey of LinQs will be on the webinar sharing information on developing a business strategy for the new KLOEs.

 

How to find registered managers for care services

Registered managers in care don’t grow on trees

View more presentations from GillBailey
The answer is in the presentation.
The recognised career path in social care in England for a registered manager would include a range of care skills at level 3 followed by the recognised management qualification currently the QCF Level 5 Diploma in Leadership in HSC & CYP.

What is the training for Registered managers?

Skills for Care and the Care Quality Commission recommend workforce development strategies, management induction standards and the recommended skills and training for the Registered Person.

You will find reference to management training to progress to the role of Registered Manager.  There is not enough emphasis placed on the development stages in leadership and management to enable staff to grow in their management roles. Leadership and management development for care staff is usually promoted through projects and funding initiatives.  If planned Leadership training is not provided from senior care or support staff to the appointment as a Registered Manager it is likely they will have little confidence in their leadership ability.

Is a Leadership qualification essential in recruitment of  Registered Managers?

Adverts for Registered Managers very rarely identify the recommended management qualification in their opening job outline.  When scanning job advertisements there is usually reference to either a social work or nursing qualification placing the emphasis on the technical care skills and experience rather than management. That implies that recruitment specialists do not expect to find managers qualified in the leadership of care services.  

Therefore individuals holding a recognised leadership and management award on their CV should be at an advantage in the care sector management jobs market.

Where do you find Leadership training?

LinQs have been working with the care sector for 10 years to develop leadership and management skills and gained recognition from Skills for Care for our work in North West England.  If you are interested in developing leadership skills visit our web pages to view our current leadership training offer and Registered Managers award training.